FAQ

Q. What is Mizmo Girly, and what do you sell?
Mizmo Girly is your go-to destination for stylish jewelry, watches, accessories, and beauty products. We bring you high-quality, trendy items to elevate your look and wellness.

Q. How long does shipping take?
Shipping typically takes 7-20 business days, depending on your location and carrier delays.

Q. Do you ship internationally?
Yes, we offer worldwide shipping!

Q. What is your return and refund policy?

• Damaged, Defective, or Incorrect Items: Report within 7 days with photos, and we’ll offer a replacement or refund.
• Returns & Exchanges: We do not accept returns for change of mind. Please check product details before ordering.
• Refunds: If your item is lost in transit or undelivered within 45 days, you’ll receive a full refund.
• Order Cancellations: Cancel within 12 hours for a full refund.

Q. Can I return an item if I don’t like it?
Unfortunately, we do not accept returns for change of mind. Please review product details carefully before purchasing.

Q. What if my package is lost or delayed?
If your package doesn’t arrive within 45 days, we’ll issue a full refund or reship your order.

Q. Can I cancel or change my order after placing it?
Orders can only be modified or canceled within 12 hours of purchase since we process them quickly.

Q. How do I contact customer support?